In regular New York City taxis, riders are given an option to add a tip when they use a credit card machine, and Uber drivers want their customers to have the same option.
Here's a tip: The city could soon require Uber to offer a tipping option in its app.
When Uber launched, one of its purported innovations was that there is "no need to tip", but after the company dropped fares and restructured the way drivers are paid, a number of drivers began to cry foul - especially since Lyft and Juno, another competitor, allow in-app tipping.
An Uber spokesperson said the company had not yet seen the TLC's proposal but looked forward to reviewing it. "Uber is always striving to offer the best earning opportunity for drivers, and we are constantly working to improve the driver experience", the spokesperson said in an email.
In February the IDG delivered a petition asking the taxi agency to make it mandatory that Uber offer in-app tipping.
The taxi commission's board will study the proposal over the next few months.
The cheap side of me laments that this would effectively make Uber more expensive for riders. He said that if the companies and the government do not pay heed, they will go on an indefinite strike. The earliest that in-app tipping could be available will be this summer.
Many New Yorkers use Uber because you don't have to worry after you plug in your starting point and destination. "Cuts to driver pay across the ride hail industry has made tipping income more important than ever". Drivers and passengers will get a chance have a say at a public hearing.
Welcoming the court order, Uber in a statement said it hopes it will enable drivers to stay behind the wheel, without fear or harassment. The group said the rule could mean $300 million of additional income for Uber drivers in NY each year if passengers tip at the same rate as in yellow cabs.
"Almost always, I get that 25% back in tips", said Tavares, a 10-year taxi industry veteran. "There is anger among drivers that government is not intervening in raising their issues with Ola and Uber", Kamaljeet Gill, president of Sarvodaya Drivers' Association, said.
Those charges and the proposed penalty are now subject to examination by an administrative law judge who will conduct further proceedings before recommending to the five-member commission itself what action, if any, should be taken against the company.
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